Even though Google seems to be taking over the world and in every nook and cranny of our lives, Monticello is still an Office 365 school. There are advantages to Google, but one of those is not their support. The allure of the Chromebook is ever-present and probably will not go away anytime soon because google is so big and a lot of what they do is free or free for a limited time. The truth is that Chromebooks do not last. They are however, easily replaceable and turnover is high.
Office 365 has support. Online support, in-person support, and countless videos online you can watch on Google owned Youtube. Part of that support are these hard copy paper tents of keyboard shortcuts I have attached to this post.